The Protiviti Business Performance Improvement Team is made up of highly experienced business architects, business and culture change consultants and programme managers with the skills and experience to define and execute strategies for driving change and delivering value across all aspects of an organisation’s operating environment (people, processes and systems at the core). Each team member has, on average, over 20 years’ experience in delivering change in banking, insurance and asset management and in many other non-financial services industries. We tackle complex, multi-faceted, assignments such as operating model design and implementation, systems implementation, programme management and business function transformation. We also provide programme assurance services to ensure these programmes deliver successfully. Our services increase enterprise value by improving business performance and driving sustainable business transformation. We work in challenging environments managing change and culture, leveraging technology, and drawing on tested and proven programme management and delivery tools and techniques.